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Divaspin Casino
Divaspin Casino

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Terms and conditions

  1. Introduction1.1 Purpose of the TermsThese Terms and Conditions ("Terms") explain how you can use our services, including any website, mobile application, or other platform that we own or operate (collectively, "Services"). By using our Services, you agree to these Terms.

1.2 Acceptance of TermsBy registering for an account with us or by using our Services in any way, you are confirming that you have read and agreed to be bound by these Terms. If you don't accept these Terms, please do not use our Services.

1.3 Age and Legal RestrictionsOur Services are only available to individuals who are at least 18 years old (or the age of majority in your jurisdiction) and who are capable of forming a binding contract under applicable law. If you are using our Services on behalf of a business or other organization, you represent that you have authority to bind such entity to these Terms.

  1. Account Registration2.1 EligibilityYou can register for an account with us if you meet the requirements outlined in Section 1.3. You must provide accurate and complete information about yourself when registering, including your name, address, date of birth, and other required details.

2.2 KYC and Verification RequirementsWe may require you to verify your identity or provide additional documentation to comply with anti-money laundering regulations and other applicable laws. We will notify you if we need any such information from you.

2.3 Responsibility for Account SecurityYou are responsible for keeping your account username and password confidential and secure. If you believe your account has been compromised, please contact our support team immediately.

  1. Deposits and Withdrawals3.1 Accepted Payment MethodsWe accept various payment methods, including credit cards, debit cards, e-wallets, and bank transfers. You can view the specific payment options available to you in your account settings.

3.2 Minimum and Maximum LimitsThere may be minimum or maximum limits on deposits and withdrawals for certain payment methods or in accordance with applicable laws and regulations. We will notify you of any such limits that apply to you.

3.3 Processing Times and FeesWe will process your deposits and withdrawals as soon as reasonably practicable, but please note that processing times may vary depending on the payment method used. You may also be charged fees for certain transactions, which will be disclosed to you before you complete the transaction.

3.4 Anti-Money Laundering PolicyWe are committed to preventing money laundering and other financial crimes. Our anti-money laundering policy is designed to prevent and detect such activities, and we may request information from you to comply with this policy.

  1. Bonuses and Promotions4.1 How Bonuses Are CreditedBonuses will be credited to your account according to the terms and conditions of each specific promotion or offer. You can view the details of any bonuses in your account settings.

4.2 Wagering RequirementsTo withdraw any winnings resulting from a bonus, you must meet the applicable wagering requirements for that bonus. These requirements are outlined in the terms and conditions of each promotion or offer.

4.3 Expiry and Abuse ClausesBonuses will expire after a specified period if not used according to their terms and conditions. We may also cancel bonuses if we suspect abuse, including but not limited to: (i) taking advantage of a bonus by using our Services in a way that is not in the spirit of fair play; or (ii) participating in any other activity that we reasonably believe is designed to manipulate our promotions.

  1. Gameplay and Fairness5.1 RNG UsageOur games use Random Number Generators ("RNGs") to ensure fairness and randomness in gameplay. The outcome of each game is determined solely by the RNG, and we do not influence the result in any way.

5.2 Game MalfunctionsIf a game malfunctions or there is an issue with its operation, we will investigate and take corrective action as soon as reasonably practicable. If you encounter a malfunctioning game, please contact our support team for assistance.

5.3 Limits on Play and Responsible Gaming ToolsWe offer various tools to help you manage your gaming habits responsibly, including deposit limits, wager limits, and session limits. You can adjust these limits in your account settings or contact our support team for more information.

  1. Responsible Gambling6.1 Self-Exclusion OptionsYou may choose to self-exclude from using our Services for a specified period. Please note that this will prevent you from accessing your account during the exclusion period, and we cannot provide any assistance with access to your funds during this time.

6.2 Deposit, Wager, and Session LimitsWe offer various limits on deposits, wagers, and gaming sessions to help you manage your gaming habits responsibly. You can adjust these limits in your account settings or contact our support team for more information.

6.3 Help and Support LinksIf you are experiencing problems with your gaming habits or need assistance with our Services, please contact our support team through the links provided on our website or mobile application.

  1. Prohibited Activities7.1 Bonus AbuseWe may cancel bonuses if we suspect abuse, including but not limited to: (i) taking advantage of a bonus by using our Services in a way that is not in the spirit of fair play; or (ii) participating in any other activity that we reasonably believe is designed to manipulate our promotions.

7.2 Fraud, Collusion, or ManipulationWe prohibit any form of cheating, including but not limited to: (i) using software to manipulate gameplay; (ii) colluding with other players to influence the outcome of games; or (iii) engaging in any other activity that we reasonably believe is designed to manipulate our Services.

7.3 Use of Bots or Automated SystemsWe prohibit the use of bots, automated systems, and any other form of artificial intelligence to interact with our Services. We may monitor your account for suspicious activity and cancel bonuses or restrict access if we suspect abuse.

  1. Account Suspension and Closure8.1 Voluntary Account ClosureYou can close your account at any time by contacting our support team through the links provided on our website or mobile application. Please note that this will prevent you from accessing your account, including your funds.

8.2 Breach of TermsWe may suspend or close your account if we reasonably believe that you have breached these Terms, including but not limited to: (i) failing to meet any wagering requirements; (ii) participating in any prohibited activity; or (iii) taking advantage of a bonus by using our Services in a way that is not in the spirit of fair play.

8.3 Inactivity and Dormant AccountsIf your account remains inactive for a prolonged period, we may close it to prevent dormancy charges or other fees. We will notify you before closing your account if possible.

  1. Privacy and Data Protection9.1 Information CollectedWe collect various types of information from you when using our Services, including but not limited to: (i) personal details; (ii) payment method details; and (iii) gaming activity data. We use this information to provide our Services, manage your account, and comply with applicable laws and regulations.

9.2 Use and Storage of Personal DataWe will store your personal data securely in accordance with applicable laws and regulations. We may disclose your personal data to third parties as required by law or for the purposes of managing your account, including but not limited to: (i) payment processors; (ii) regulatory bodies; or (iii) other service providers.

9.3 GDPR Compliance (if applicable)If you are a resident of the European Union, we comply with the General Data Protection Regulation ("GDPR") in processing and protecting your personal data.

  1. Limitation of Liability10.1 LossesWe will not be liable for any losses or damages arising from: (i) system errors; (ii) malfunctioning games; or (iii) failure to meet wagering requirements.

10.2 System ErrorsIf our systems fail, we will investigate and take corrective action as soon as reasonably practicable. If you experience a problem with our Services, please contact our support team for assistance.

10.3 Third-Party LinksOur website or mobile application may contain links to third-party websites or services. We are not responsible for the content or functionality of these external sites or services.

  1. Amendments and Updates11.1 Right to Modify the TermsWe reserve the right to modify these Terms at any time, including but not limited to: (i) changing terms and conditions; (ii) updating bonus offers; or (iii) modifying gameplay features.

11.2 Notification of ChangesIf we make any material changes to these Terms, we will notify you through email, push notifications, or other communication channels. It is your responsibility to regularly review these Terms for updates or changes.